Effective Date: August 17, 2026

This Privacy Policy explains how Thewoofox (“Thewoofox,” “we,” “us,” or “our”) collects, uses, and handles information when you visit https://thewoofox.com/, place an order, contact us, or otherwise interact with our website and services.

We aim to describe our privacy practices clearly and accurately. This policy should be read together with the other policies available on our website.

Introduction

Your privacy is important to us. When you use our website, certain information may be provided directly by you or collected through the technologies used to operate the website.

This Privacy Policy describes the types of information we may collect, why we use it, when information may be shared with service providers, and the choices and privacy rights that may be available to you.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Contact information: name, email address, telephone number, billing address, and shipping address.
  • Order information: products purchased, order details, transaction information, shipping information, and order history.
  • Account information: information you provide if account functionality is available and you choose to create an account.
  • Customer service information: messages, requests, questions, and other information you provide when contacting us.
  • Device and usage information: IP address, browser type, device type, operating system, referring pages, pages viewed, and information about how visitors interact with our website.
  • Cookie and similar technology information: information collected through cookies or similar technologies used by our website and service providers.
  • Marketing preferences: information about whether you have chosen to receive or stop receiving certain marketing communications.

The information collected depends on the features and services you use.

How We Collect Information

We may collect information in several ways.

Information You Provide

We receive information when you voluntarily provide it, including when you:

  • Place an order.
  • Enter billing or shipping information.
  • Contact customer support.
  • Submit a form on our website.
  • Subscribe to available marketing communications.
  • Create or use an account, if this feature is available.

Information Collected Automatically

Certain technical information may be collected automatically when you access or use our website. This may occur through cookies, server logs, and similar technologies used to operate, secure, and understand website activity.

Information From Service Providers

We may receive information from third-party service providers involved in services such as payment processing, website hosting, order fulfillment, shipping, analytics, fraud prevention, or other functions necessary to operate our business.

How We Use Your Information

Depending on the information collected and the services you use, we may use information to:

  • Process and manage orders.
  • Arrange shipping and delivery.
  • Provide order confirmations and shipping updates.
  • Respond to customer service requests.
  • Communicate with you about your order or account.
  • Operate and maintain our website.
  • Improve website functionality and customer experience.
  • Detect, investigate, or prevent fraudulent or unauthorized activity.
  • Maintain website and transaction security.
  • Keep appropriate business and transaction records.
  • Comply with applicable legal obligations.
  • Send marketing communications when permitted and based on your applicable preferences.

We do not use personal information for purposes that are materially different from those described in this policy without providing appropriate notice where required.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support website functionality and understand how the website is used.

Depending on the technologies active on our website, cookies may be used to:

  • Maintain shopping cart or session functionality.
  • Remember website preferences.
  • Support checkout and website security.
  • Measure website traffic and performance.
  • Understand how visitors interact with pages.
  • Support advertising or marketing functionality when such services are enabled.

Some cookies may be placed by third-party service providers whose technologies are integrated into the website.

Your browser may allow you to block, delete, or limit cookies. Disabling certain cookies may affect the functionality of some parts of the website.

Sharing Information With Third Parties

We may share information with third parties when reasonably necessary to operate our website, fulfill orders, provide requested services, or comply with applicable requirements.

These third parties may include service providers involved in:

  • Website hosting and technical services.
  • Payment processing.
  • Order processing and fulfillment.
  • Shipping and delivery.
  • Customer support.
  • Website security and fraud prevention.
  • Analytics and website performance.
  • Marketing services when applicable.
  • Professional or legal services when necessary.

We may also disclose information when required by applicable law, legal process, or a valid government request, or when reasonably necessary to protect our rights, customers, website, or business.

Service providers may receive only the information reasonably necessary for the services they perform on our behalf, subject to their respective roles and applicable requirements.

Payment Processing

Payments made through our website may be processed using third-party payment service providers.

When you submit payment information during checkout, payment details may be transmitted directly to the applicable payment provider for authorization and processing.

The payment information collected and retained by a payment provider is subject to that provider’s own privacy and security practices.

We may receive transaction-related information necessary to confirm and manage your order, such as payment status, transaction reference information, or payment method type, depending on the payment service used.

Marketing Communications

If you choose to receive promotional or marketing communications from us, we may use the contact information you provide to send relevant communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in an applicable marketing email or by contacting us at [email protected].

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, or responses to customer service requests.

Data Security

We take reasonable administrative and technical measures appropriate to the operation of our website to help protect personal information.

However, no method of electronic transmission, online transaction, or electronic storage can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted or stored electronically.

Customers should also take reasonable precautions to protect their account credentials and personal devices where applicable.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, business recordkeeping, dispute resolution, security, and compliance with applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable legal or operational requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Children’s Privacy

Our website is not intended to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where parental or guardian authorization is legally required, please contact us at [email protected] so that we can review the request and take appropriate action.

Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to certain personal information we maintain about you.
  • Correction of inaccurate personal information.
  • Deletion of certain personal information.
  • Information about how personal information is used or disclosed.
  • Withdrawal of consent where processing is based on consent.
  • Other rights provided under applicable privacy law.

Privacy rights vary by jurisdiction and may be subject to legal limitations or exceptions.

To submit a privacy request, contact us at [email protected].

We may need to verify your identity before processing certain requests.

California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), to the extent those laws apply to our business and the relevant personal information.

Depending on applicable law and circumstances, these rights may include the right to:

  • Know what categories or specific pieces of personal information have been collected.
  • Request deletion of certain personal information.
  • Request correction of inaccurate personal information.
  • Receive information regarding categories of personal information collected, sources, purposes of use, and categories of recipients.
  • Opt out of certain sales or sharing of personal information where applicable.
  • Limit certain uses or disclosures of sensitive personal information where applicable.
  • Exercise applicable privacy rights without unlawful discrimination.

The availability of a particular right depends on whether the relevant legal requirements apply.

California residents may contact [email protected] to submit an applicable privacy request. We may request information reasonably necessary to verify the request before responding.

International Data Transfers

Although Thewoofox serves customers within the United States, some technology or service providers used to operate a website or process services may maintain systems or personnel in different locations.

Where personal information is processed or transferred across jurisdictions, it may be subject to the laws applicable in those locations.

When required by applicable law, appropriate measures may be used in connection with international transfers of personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

When this policy is updated, the revised version will be posted on this page and the Effective Date will be updated accordingly.

We encourage visitors to review this Privacy Policy periodically for the most current information about our privacy practices.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or an applicable privacy request, please contact us:

Thewoofox

Address:
25 Polk Ave Apt 1
Waterbury, CT 06708
United States

Phone: +1 (203)-754-0555

Email: [email protected]

Business Hours: 9:00 AM–6:00 PM, Monday–Friday

Website: https://thewoofox.com/

Related Policies

For additional information about purchasing from Thewoofox and using our website, please review the applicable policies published on our website, including our:

  • Shipping Policy
  • Return and Refund Policy
  • Terms and Conditions

These policies provide additional information about orders, shipping, returns, refunds, website use, and other terms applicable to purchases made through Thewoofox.