Effective Date: August 17, 2026
Welcome to Thewoofox. These Terms of Service (“Terms”) explain the terms that apply when you access https://thewoofox.com/, use our website, contact us through the website, or purchase products from us.
Throughout these Terms, “Thewoofox,” “we,” “us,” and “our” refer to Thewoofox. “You” and “your” refer to visitors, customers, and other users of our website.
By accessing or using our website, you agree to these Terms to the extent permitted by applicable law. If you do not agree with these Terms, please discontinue use of the website.
1. Website Use
You may use our website for lawful personal shopping and informational purposes.
When using the website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorized access to the website, accounts, servers, or systems.
- Introduce malicious software, harmful code, or other material intended to interfere with website operation.
- Interfere with website security or normal functionality.
- Submit false or misleading information in connection with an order or transaction.
- Use the website in a way that violates applicable laws or the rights of others.
We may take reasonable measures to protect the website, customers, and our services from suspected fraud, misuse, or security threats.
2. Product Information
We aim to present product information as clearly and accurately as reasonably possible.
Product pages may contain information such as product names, descriptions, images, available options, sizes, colors, prices, and other relevant details.
Colors and appearance may vary depending on factors such as screen settings, lighting, photography, and the device used to view the website.
Customers should review the product page and available product information before completing a purchase.
If we identify a material error in product or order information, we may take reasonable steps to correct it and, where appropriate, contact the affected customer.
3. Prices
Product prices are displayed on the applicable product pages or during checkout.
The price applicable to an order is the price presented as part of the checkout process when the order is submitted, subject to correction of genuine errors where permitted by applicable law.
Shipping charges and other applicable amounts, when relevant, will be presented during the purchasing process.
We may change product prices from time to time. A price change does not retroactively alter an already completed purchase except where required or permitted by applicable law.
4. Orders
Submitting an order requires you to provide the information necessary to process the transaction, which may include contact, billing, shipping, and payment information.
Please ensure that the information you provide is accurate and complete.
After an order is submitted, you may receive an order confirmation or other transaction-related communication at the email address provided during checkout.
An order confirmation acknowledges receipt of the order and should not be interpreted as a representation about matters not stated in that confirmation.
We may contact you if additional information is reasonably necessary to process your order.
5. Order Availability and Cancellation
In some circumstances, an order or part of an order may be unable to proceed. Examples may include an item becoming unavailable, an incorrect price or product listing, an unsuccessful payment authorization, suspected fraudulent activity, or information that prevents fulfillment.
If an order cannot be processed, we may cancel the affected order or item and provide appropriate notice when reasonably possible.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method as appropriate.
6. Payment
Available payment methods are presented during checkout.
Based on the payment information currently applicable to our store, refunds may be returned to original payment methods including:
- PayPal
- Visa
- Mastercard
Payment transactions may be handled by third-party payment service providers.
Payment providers may process payment information according to their own terms, privacy policies, and security practices.
You agree to provide valid and accurate payment information and to use a payment method that you are authorized to use.
7. Shipping and Delivery
We currently ship within the United States.
Our standard order processing time is 2–5 business days.
The order cut-off time is 3:00 PM CST, Monday–Friday.
Current shipping options are:
| Shipping Method | Processing Time | Transit Time | Estimated Total Delivery Time | Cost |
|---|---|---|---|---|
| Standard Shipping | 2–5 business days | 4–10 business days | 6–15 business days | $7.00 |
| Express Shipping | 2–5 business days | 2–6 business days | 4–11 business days | $19.00 |
Free shipping is available on qualifying orders of $90.00 or more.
Tracking information will be emailed after an order has been shipped.
Delivery periods are estimates rather than guaranteed arrival dates. Actual delivery may be affected by carrier operations, holidays, weather, transportation disruptions, or other circumstances affecting shipment.
For complete shipping information, please review our Shipping Policy.
8. Shipping Information Provided by Customers
You are responsible for providing accurate and complete shipping information when placing an order.
Please review your name, address, and other delivery information carefully before completing checkout.
If you discover an error, contact us as soon as possible at [email protected].
We cannot guarantee that shipping information can be changed after an order has entered processing or has been shipped.
9. Returns and Refunds
Eligible returns are handled by mail according to our Refund and Returns Policy.
Our current return terms include:
- Return Method: Return by mail
- Return Shipping: Free return shipping for approved returns using the provided return process
- Return Label: Download and print
- Restocking Fee: None
- Refund Method: Original payment method
- Refund Processing: 3–7 business days after the returned item is received and inspected
Approved refunds are returned to the original payment method used for the transaction.
Your financial institution or payment provider may require additional time to post a processed refund to your account.
For complete information and applicable return instructions, please review our Refund and Returns Policy.
10. Damaged, Defective, or Incorrect Items
A replacement is available for damaged, defective, or incorrect items.
If you receive an item with one of these issues, contact [email protected] with your order information and details about the issue.
We may request information reasonably necessary to identify the order and review the reported problem before providing the applicable return or replacement instructions.
11. Promotions and Discounts
From time to time, promotions or discounts may be made available on our website.
When a promotion has specific conditions, such as an eligibility requirement, expiration date, minimum purchase, or product limitation, those conditions will apply to the promotion.
Promotional offers may change or end in accordance with the terms presented with the applicable offer and applicable law.
12. Intellectual Property
Content made available through the Thewoofox website, including website text, graphics, logos, page layouts, and other materials, may be protected by applicable intellectual property laws.
You may access website content for ordinary personal use associated with browsing or shopping.
Nothing in these Terms grants you ownership of intellectual property belonging to Thewoofox or another rights holder.
Third-party names, trademarks, logos, or other protected materials that may appear on the website remain the property of their respective owners.
13. Third-Party Services
Our website may rely on third-party services for functions such as payment processing, shipping, website infrastructure, analytics, or other operational services.
Third-party services may be governed by their own terms and privacy practices.
We do not represent that we control independent third-party websites or services merely because they may be linked to or integrated with our website.
14. Privacy
Our collection and handling of personal information is described in our Privacy Policy.
Our website may also use cookies or similar technologies as described in our Cookie Policy.
Please review these policies for additional information about privacy practices, cookies, personal information, and available privacy choices.
15. Electronic Communications
When you place an order, contact us electronically, or otherwise provide an email address for transaction-related purposes, we may communicate with you electronically regarding the relevant transaction or request.
These communications may include order confirmations, shipping information, customer service responses, refund information, or other service-related notices.
Marketing communications are handled separately according to applicable preferences and our Privacy Policy.
16. Website Availability
We work to maintain access to our website, but uninterrupted or error-free availability cannot be guaranteed.
Website access may occasionally be affected by maintenance, technical problems, updates, hosting services, network issues, security concerns, or circumstances outside our reasonable control.
We may modify website features when reasonably necessary for operation, security, maintenance, or business purposes.
17. Disclaimer
Product and service information is provided based on the information available to us and is subject to applicable consumer protection laws.
To the extent permitted by applicable law, we do not guarantee that the website will always operate without interruptions, delays, technical errors, or other issues.
Nothing in these Terms is intended to exclude warranties, guarantees, rights, or remedies that cannot legally be excluded under applicable law.
18. Limitation of Liability
To the extent permitted by applicable law, Thewoofox will not be responsible for indirect, incidental, special, or consequential losses arising solely from circumstances for which liability may lawfully be limited.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
Nothing in this section is intended to reduce any mandatory consumer rights available to you.
19. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website or material violation of these Terms.
This provision does not apply to the extent that responsibility cannot legally be imposed on you under applicable law.
20. Governing Law
These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Connecticut, without limiting consumer protections or other rights that may apply under applicable law.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
An invalid or unenforceable provision will be interpreted or limited only to the extent reasonably necessary to comply with applicable law.
22. No Waiver
If we do not immediately enforce a provision of these Terms, that does not necessarily constitute a waiver of the provision or our ability to enforce it later where permitted by law.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services, business practices, or applicable requirements.
When these Terms are updated, the revised version will be posted on this page and the Effective Date will be updated.
Changes apply from the stated effective date, subject to applicable law.
24. Contact Information
If you have questions about these Terms of Service, an order, or our website, please contact us:
Thewoofox
Address:
25 Polk Ave Apt 1 Waterbury, CT 06708 United States
Phone: +1 (203)-754-0555
Email: [email protected]
Business Hours: 9:00 AM–6:00 PM, Monday–Friday
Website: https://thewoofox.com/